SHIPPING & DELIVERY
For Orders over $150.
For Orders below $150 at $9.95
* Please note that the indicated delivery times are estimates only, based on the stock being dispatched from our warehouse. If your order is coming from a store delivery times may vary, depending on both the store location and the intended destination. Delivery time frames are based on industry averages as provided by our carrier company Australia Post, please note that these are indicative only and subject to change. Review is not liable for any delays or missed deliveries advised by Australia Post.
Australia Post is currently experiencing significant delays across the postal service. Please allow at least 10-14 business days for Standard Shipping and between 5-7 business days for Express Post. We thank you for your patience during this time.
** Please note regional areas will take longer to receive their express order. This service is not recommended for remote locations.
*** For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs, handling fees and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necassary to release your order from customs upon arrival.
Once your order is dispatched you will receive an email containing a link to the Australia Post website, where the order can be tracked. Please note this may take 24 hours to update on the Australia Post website.
Elaya Boutique is not responsible for lost/stolen parcels and compensation will not be provided. This includes if the customer has incorrectly entered the address on their order.
In light of the current COVID-19 circumstances and to ensure the safety of our customers, signatures will no longer be required for delivery or Post Office collection. Someone will need to be present at the residence for this to occur otherwise standard delivery procedures will apply.
Unable to find satisfactory answers? Contact Support